At Bareilly Manjha Market, we aim to ensure customer satisfaction by offering a fair and straightforward return process. This Return Policy outlines the terms and conditions for returning products purchased from our online store.

1. Eligibility for Returns

You may return products under the following conditions:

1.1 Defective or Damaged Products:

• If the product you receive is defective, damaged, or not as described, you may initiate a return.
• Notify us within [5-7 Business days] of receiving the product and provide evidence such as photographs.

1.2 Incorrect Items:

• If you receive an incorrect item, you may return it for a replacement or refund.

1.3 Unused and Unopened Products:

• Products that are unused, unopened, and in their original packaging may be returned within [15 days] of delivery.

2. Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products.
• Products purchased during promotional sales or with discount codes (specific terms may apply).
• Items damaged due to misuse or improper handling.

3. Return Process

3.1 Initiating a Return:

• Contact us at [support@bareillymanjhamarket.in] with your order number and a description of the issue.
• Include supporting documentation, such as photos of defective, damaged, or incorrect items.

3.2 Return Approval:

• Once your request is reviewed, we will notify you of the approval or rejection of your return.
• Approved returns will be provided with instructions on how to send the product back.

3.3 Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., defective, damaged, or incorrect items).
• Ensure the product is securely packaged to prevent damage during transit.

4. Refund or Replacement

• After receiving and inspecting the returned item, we will notify you of the status of your refund or replacement.
• Refunds will be processed back to the original payment method within [5-7 business days].
• Replacements will be shipped within [5-7 Business days] of return approval.

5. Contact Us

For questions or assistance with returns, please contact us:

Bareilly Manjha Market

Email: [support@bareillymanjhamarket.in]

Phone: [+91-9837036884]

Thank you for choosing Bareilly Manjha Market. We value your trust and are committed to providing a seamless shopping experience.